Support
Last updated: May 1, 2026
This page covers common support topics for the current web experience. For account, privacy, legal, or moderation questions, use the contact details listed below.
Account help
Use the sign in and account pages to access your profile, posts, and in-app settings. If you cannot access your account, contact support.
Privacy questions
For questions about your account information, content visibility, or privacy concerns, contact the privacy address listed below.
Reporting content
Use in-product reporting tools where available. If a report needs follow-up, send the relevant links and details by email.
Policies
Public policy pages explain the current terms, privacy, and copyright notice process in focused language.
Common questions
How do I create or access an account?
Use the sign-up page to create an account and the sign-in page to access an existing one. If you lose access to your email or sign-in method, contact support with enough detail to identify the account.
What kinds of names, posts, or comments are not allowed?
Accounts, usernames, posts, comments, and messages must not be used for impersonation, spam, harassment, illegal content, or rights-infringing content. More detail is available in the Terms of Service.
How do I report a post, comment, or account?
Use the in-product reporting tools where available. If you need follow-up, include the relevant URLs, usernames, post IDs, or screenshots when contacting support.
How do I ask about privacy or content removal?
Send privacy-related questions to the privacy contact address. If the request is about your own data or content, include enough information to identify the relevant account or material.
Does ViveSocial use third-party cloud providers?
Yes. ViveSocial may use globally operated third-party services for hosting, delivery, storage, analytics, security, or media operations. Those services help us run the platform, but they are not the same as selling user data outside platform operations.
Does ViveSocial sell my data to outside third parties?
ViveSocial states that it does not sell personal data to third parties outside the operation of the platform and the service providers used to run it. More detail is available in the Privacy Policy.
Where do I send copyright or legal notices?
Send copyright and legal notices to the legal contact address listed on this page and on the Copyright page.